FAQ's (Frequently Asked Questions about your Change of Address:
How simple is the whole change of address process?
AddressChangeAssistant.com will immediately and automatically process your address change request with the USPS ® (Post Office ™, United States Postal Service ®, US Postal Service ®, USPS.com www.USPS.com, or the Postal Service) and any additional companies you select during the process. Simply fill out the easy-to-understand online change of address form and you are done. A confirmation email will be sent to you immediately regarding your change of address information. That's it! Your address change begins immediately!
How reliable is your change of address service?
AddressChangeAssistant.com is dedicated to providing you with exemplary customer service. If you are not completely satisfied with your order, please notify us as soon as possible so that we can assist you and resolve any problems you may have.
How can I be sure that your site is secure?
We take every precaution possible to ensure security with our service. All data is placed on a 2048-bit encryption-based secure server. Data is encrypted using highest security standards available at this time. Only bonded employees will have access to your change of address order information and will only access this information as you have requested.
Do you sell any of my personal information to third parties?
Your personal information will never be sold, rented, or otherwise compromised to any third parties for the purposes of third-party solicitation. However, please note that we share customer information only with the other divisions of AddressChangeAssistant.com and with third parties only as described: we occasionally share only general information about our web site with advertisers and other AddressChangeAssistant.com partners so they can learn how AddressChangeAssistant.com visitors tend to navigate through the site. Statistical information may also be collected for providing a better experience on our site. This general information does not include any personally identifying information.
Why shouldn't I just use the Postal Service ™ (USPS ®, Post Office ™, USPS.com ™, www USPS.com ™, US Postal Service ® or the United States Postal Service ®) to change my address?
There are several reasons for this:
The Postal Service ™ at USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) only forwards mail: USPS will not notify any entities that repeatedly send you mail such as financial services, insurance, professional services, frequent flier programs, utilities, etc.
The Post Office ™ at USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) does not forward 3rd class mail such as catalogs and magazines: They only forward first class mail such as regular letters - catalogs and magazines are left behind. Using our change of address service will allow you to have us notify 3rd class mailers for you, quickly and automatically.
The USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) forwarding is only temporary: After a certain period of time they will stop forwarding and much of your mail is "stuck" at its old address unless you notify the senders directly.
The Postal Service ™ at USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) doesn't notify everyone: unless you notify the entities that send you mail directly (something the postal service at USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) does not do for most organizations except certain catalogs and magazines), you will have to eventually notify them yourself; we include this service under the "Value Added Services" section for your convenience.
The Postal Service ™ at USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) will not forward mail from a business to residence: however, with our process you can notify organizations directly and they will typically perform a change of address from a business to a residential address immediately.
The Postal Service ™ at USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) forwarding is slow to start processing: as they are a government agency, the postal service at USPS will usually take about 7 working days to start processing the forwarding of your change of address. However, if you use our change of address process (direct notification of organizations), the (direct notification) address change typically occurs immediately.
Postal Service ™ at USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) forwarding does not save you time: By contrast, the average mover will save about 10 hours of time in making phone calls and writing mail by using our direct change of address notification. Many of our customers have learned to simply for go postal service at USPS mail forwarding altogether, then simply use our service to notify the entities that send mail directly.
What is your Connect and Disconnect Service about?
You now have a simple way to pick and choose among many different products and services to set up service/delivery to your new home, or to cancel service/delivery from your old home. Make your choice from an extensive list of telephone services, ISP's, cable services, cellular services, newspapers, magazines, gas/electric services, and many other categories. When you perform a change of address, watch for special offers from our partners to create big savings for you when you choose a partner's product or service.
I have already completed my change of address order - when can I expect my notifications to be sent out?
For the Postal Service ™ (USPS ®, USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®) notifications, processing takes place within 24 hours. For all direct notifications, if your move date is 48 hours or more in the future from order placement, your change of address notifications will be sent 72 hours before your move date. Otherwise your notifications will be sent out within 24 hours of placing your order. We use this time schedule because 1) it is the most effective in timing mail records changes with the organizations and 2) you are given ample time to make any changes or corrections to your order. If you wish for the notifications to go out sooner, be sure to modify your move date accordingly then re-confirm your change of address order.
I have already completed my change of address order - how can I be sure the organizations I chose have been notified?
Once your notifications have been sent out, you can login at www.AddressChangeAssistant.com with your user name and password then check the status of each notification. If the status says "notification processed", then you can be sure the organization has been notified successfully. Bear in mind that our service is solely a change of address facilitation service - even though we have notified your organizations, including the postal service at USPS ® (USPS.com ™, www USPS.com ™, Post Office ™, the United States Postal Service ®, or the US Postal Service ®), we cannot guarantee that a particular organization you wish to notify has actually changed your address. After a period of time if you notice you are not receiving mail from a certain organization to your new address, you may wish to check your address change with them directly. In general, we see a greater than 98% success rate in change of address completion when a notification is sent out to an organization successfully.
AddressChangeAssistant.com is a private business entity that facilitates change of address requests for its users. AddressChangeAssistant.com is an independently owned complete change of address site and is not affiliated with the United States Postal Service ® (USPS ® or US Postal Service ®). AddressChangeAssistant.com acts as an agent for users wishing to file their address change request with the United States Postal Service ® (USPS ® or US Postal Service ®) and many thousands of other organizations. The cost of this service is a one-time fee of $39.95 for your address change, including processing for unlimited address changes for a single name or business within 1 year of your initial order and includes any processing fees charged by the USPS ® for submitting an online change of address request. The fee also covers inclusion in optional junk-mail removal and do-not-call list subscriptions, plus processing of new orders for services such as television, broadband, and telephony services. In addition, the fee covers all processing of change of address notifications for additional organizations such as frequent flier programs, catalogs, magazines, insurance companies, newspapers, broadband, and telephone/cellular companies. This service is provided for a fee to cover postage, handling and processing for notifying the Postal Service ™ at USPS ® (US Postal Service ®, United States Postal Service ®, USPS.com ™, Post Office ™, or www.USPS.com ™) and several other organizations of your change of address. This address change service acts only as a facilitator and agent for your address change and will attempt to make every reasonable effort to notify the proper entities of your address change. This change of address service solely relies on the customer's accuracy in providing correct address change information in order to process your change of address properly, This further does not guarantee that the organizations notified (including the Postal Service ™ at USPS ® (US Postal Service ®, United States Postal Service ®, USPS.com™, Post Office ™, or www.USPS.com ™) will process your address change nor is this service liable in any way for such notification(s) and mail forwarding to be performed by the notified organization. All sales are guaranteed and a no-questions-asked refund is available if you are not satisfied with your order. The accuracy of the information is the responsibility of the user. Using this change of address service also entitles you to receive a free energy conservation e-book, delivered electronically to you, absolutely free of charge.